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Automate the guest journey with AI Agent

Get ahead of the curve

Automate the guest journey with AI

Get ahead of the curve

Start Now

24/7 service

Ensures that guests are always taken care of and their needs are met promptly.

Multilingual

Support in multiple languages, catering to guests from different countries and cultures.

Tailored knowledge

AI agent will not only draw knowledge from your personal database but also improve and enhance it.

1
Awareness

Destination

Trip planning

FAQs

2
Consideration

Rates & Availability

Amenities

Policies

3
Purchase

Shopping cart

One-click checkout

Flexible payment options

4
In-House

Recommendations

Ticketing

Concierge

5
Loyalty

Promotions

Tiered pricing

Memberships

Intelligence at every step of the funnel

+ Inform and educate eloquently

+ Link recommendations

+ Suggest next location

Always available to answer questions

+ Connect your PMS or API to fetch live rates and availability  

+ Upsell rooms, courses & experiences

+ Capture leads or convert bookings when customers show intend

Rates & availability fetched via API

Multi property cross sales 

Do you own multiple properties? Ensure that your guests stay with you throughout their journey and provide them with rewards. Our shopping cart feature enables a seamless experience across your different locations.

Upsell your inventory

Whether you operate a souvenir shop or a tour business on your premises, we have you covered. Our platform allows you to effortlessly create listings for courses, classes, experiences, and events. You can also extend invitations to your most valued providers, allowing them to list their inventory alongside yours.

Experiences

Tickets

Courses

Classes

Merchandise

Gift Shop Items

Souvenirs

Hotel Beds

Airbnbs

Supercharge your AI Agent with skills

Introducing "skills" – a groundbreaking concept enabling your AI Agent to perform a myriad of tasks. With skills, your AI Agent becomes a versatile powerhouse, enhancing your business operations in ways you never thought possible.

Scan QR code for whatsapp demo

Rates & Availability

Real-time pricing and inventory from the PMS seamlessly embedded into chat conversations. 

Recommendations

Link up all your favourite places, including restaurants, bars, and more.

Ticketing

Auto create maintenance and housekeeping tickets from the chat with in-house guests

Lead generation

Capture lead information of anonymous inbound prospective customers.

Online check-in

Guests can check-in directly while chatting with AI Agent.

Rewards & Loyalty

Reward guests with special promotions before, during and after their stay.

Launched
Launched
Launched
Coming soon
Coming soon
Coming soon

Prepare for AI engine optimisation

SEO related demand (Google + Booking.com) will make way for AI demand in the near future. We are actively building technology that will prepare your business for this significant shift.

No app

No setup fee

Your dataset

$99 includes 1000 messages per month, have a look at our pricing page.

Usage based pricing

Works with your trusted channels

We currently integrate with Mews, Cloudbeds and Ezee to sync inventory directly.

Reduce your operational workload overnight, all it takes is 30 minutes to get started. Sign up here.

Get started today

The Numbers

Guest queries automation

89%

Whatsapp opening rate

98%

Hotels
Campgrounds
Hostels
Resorts
Public Spaces
Online Travel Agents
Coffee Shops
Vacation Rental Companies
Tourist Attractions
Co-Working Spaces
Student accommodation
Accommodation Marketplace
Co-Living Places

Works for brands that serve curious customers

FAQs

What is an AI Agent?

An AI agent uses artificial intelligence to provide personalized recommendations and assistance to hotel guests during their stay. It can also direct guests to book experiences, purchase merchandise or extend their stay.

How does an AI Agent service work with my website? 

Our AI agent service integrates seamlessly with your hotel website, appearing as a chatbot, it can reply automatically to emails or virtual assistant that guests can interact with.

How does whatsapp and AI Agent work with each other?

Link your facebook business number with your akin account and directly connect AI Agent. You can immediately use whatsapp to communicate with your guests. 

How will an AI Agent benefit my business?

By providing personalized recommendations and assistance, an AI Agent can enhance the guest experience, leading to increased direct bookings and loyalty. It can also help reduce the workload of your staff, freeing them up to focus on other tasks. 

What type of AI technology does your concierge service use? 

Our service is powered by advanced machine learning algorithms and natural language processing (NLP) technology. This enables it to understand and respond to guest requests in a human-like manner, while also learning from each interaction to continually improve its performance.

How do I get started with your AI Agent?

Simply sign up, follow our installation instructions, and receive our training and support to implement and optimize the service for your hotel and guests.

Check us out

Have any questions?
Ping us at jason@akin.community

Or schedule a demo

Want to know more?

Read our AI Hospitality Blog

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