FAQs
What is a conversation?
A conversation that initiates in response to a user message. Whenever a business replies to a user within the 24 hour customer service window, that message will be associated with a user-initiated conversation. Businesses can send free-form messages within this 24 hour customer service window.
Is there a setup fee for using your service?
No, there are no setup fees or hidden costs associated with using our service.
Can I change my subscription plan at any time?
Yes, you can upgrade or downgrade your subscription plan at any time from your account dashboard.
Is there a minimum contract period?
No, there are no minimum contract periods or cancellation fees. You can cancel your subscription at any time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express.
Do you charge any commissions of bookings for the booking engines?
No, we do not charge a commission on bookings for the booking engine (Studio) we only charge a monthly subscription fee.
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